Frequently Asked Questions
Once a discount is active, your updated subtotal will reflect the savings before you complete checkout. Look for the discounted price shown in your cart or at the order summary step - if the amount has decreased from the original subtotal, your discount is applied.
If your code isn't applying at checkout, double-check that it hasn't expired and that your cart meets any minimum requirements. Still having trouble? Reach out to our Customer Support team and we'll get it sorted out.
If your discount was automatically applied via a link but is no longer showing at checkout, try clicking the original discount link again to reactivate it. If you're still having trouble, you can manually enter the discount code at checkout or contact our support team for assistance.
We're so sure you'll love your grooming routine that we'll refund you in full if you don't. We ask that you send a descriptive email to [email protected] within 30 days of your purchase if you aren't loving your new products, and we'll refund your payment.
Contact Us
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Monday – Friday, 9am – 2pm PST
Click the widget at the bottom of the page during chat hours to connect with a live Club Pro.
Typical reply time: Within 48 hours
Monday – Saturday, 8:30am – 6:00pm PST
Email us anytime at [email protected]
PROMO 1
Free Shipping on Orders $18+
Offer valid for free standard shipping on all orders with a subtotal of $18 or more (before taxes and after any discounts applied), shipping exclusively to addresses within the USA. This promotion applies sitewide to all eligible products based on total order value. Cannot be combined with other shipping promotions or select discounts. Dollar Shave Club reserves the right to modify or terminate any promotion at any time.
- Based on Shipping Zone: USA
- Applied sitewide on orders $18 and up
- Based on order value
PROMO 2
Additional Social Communications
Dollar Shave Club discount codes may be distributed through advertisements, social media, influencers, web notifications, or third-party communications, and must be entered at checkout to be applied. Offers are valid only for qualified new orders of in-stock products shipped to a single address within the U.S. Qualifying purchase amounts are calculated pre-tax and exclude shipping and handling fees. Promotions are limited to one per household, cannot be combined with any other offer unless explicitly noted, and cannot be applied retroactively to prior purchases. Dollar Shave Club reserves the right to modify or terminate any promotion at any time.
PROMO 3
Email Sign-Up Promotions
First-time customers on our online store only. Use code provided at checkout for 30% off your entire order of 1 or more items. Limit one use per customer. Valid on one-time purchases and subscriptions (limited to the 1st recurring payment only; subsequent renewals billed at standard rate). Cannot be combined or stacked with any other offers, coupons, product discounts, or shipping discounts. Dollar Shave Club reserves the right to modify or terminate any promotion at any time.
- For customers who haven't purchased
- For Online Store only
- 30% off entire order
- Applies to subscriptions and one-time purchases
- Limited to 1 recurring payment
- Minimum purchase of 1 item
- One use per customer
- Cannot be combined with other discounts
- Active from Apr 3, 2024 — No end date
- Not stackable with Product or Shipping Discounts